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Terms of service

Last Updated: June 6, 2024

Welcome to AWARE Hair LLC ("AWARE," "we," "us," or "our"). By using our website, you agree to these Terms of Service.

1. Products and Specifications

All product descriptions, prices, and availability are subject to change without notice. We strive for accuracy but cannot guarantee that product descriptions are error-free.

2. Eligibility

To purchase from our website, you must be 18 years or older and a consumer, not a reseller. If you are an authorized salon distributor, please access via login at the Pro portal.

3. Shipping

Orders will be shipped to the address you provide, subject to our shipping restrictions. Title and risk of loss pass to you upon delivery to the carrier.

4. Accuracy of Information

We aim to ensure the information on our website is accurate and current, but errors may occur. We reserve the right to correct any errors and update information without prior notice.

5. Use of Website

All content on this website is the property of AWARE or used with permission. Unauthorized use of any content is prohibited. You are responsible for maintaining the confidentiality of your account information.

6. Transactions

By making a purchase, you agree to provide accurate payment and billing information. We reserve the right to refuse or cancel orders at our discretion.

7. Messaging Service

By opting into our messaging service, you consent to receive communications from us. Message and data rates may apply. To opt out, follow the instructions provided in our messages.

8. Trademarks

All trademarks, service marks, and trade names displayed on this website are the property of AWARE or their respective owners. Unauthorized use is prohibited.

9. Linking to the Website

Linking to our website without permission is prohibited. Any permitted links must comply with all applicable laws.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or practices of these sites.

11. User Contributions

Any content you submit to our website will be considered non-confidential and non-proprietary. By submitting content, you grant us a perpetual, worldwide license to use it.

12. Return Policy

Our return and refund policy is available on our website.

13. Disclaimer of Warranties

Please refer to our Warranties page for a description of the limited warranty provided. 

14. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

15. Changes to Terms

We may update these Terms of Service from time to time. The updated terms will be posted on this page.

16. Governing Law

These terms are governed by the laws of the State of California.

17. Contact Us

For any questions or concerns about these Terms of Service, please contact us at support@awarehair.com or 153 E Holly Street, Pasadena, CA 91103.