Shipping policy

Last Updated: September 28, 2026

Processing Time

Orders ship from Pasadena, California, within 2-4 business days. Business days are Monday through Friday, excluding major U.S. holidays, so an order placed on a weekend or holiday begins processing on the next business day.

We email you a tracking number as soon as your order ships.

Shipping Within the United States

• Standard Shipping: complimentary on orders of $25 or more, and $10 on orders under $25. Delivery takes 3-7 business days after your order ships.
• Express Shipping: $15 flat rate. Delivery takes 1-3 business days after your order ships.

Standard and Express Shipping are available to addresses anywhere in the United States, including Alaska and Hawaii.

International Shipping

We ship to many countries outside the United States. International rates are calculated by the carrier at checkout, and delivery typically takes 7-14 business days after your order ships, depending on the destination.

Duties, taxes and customs fees are the customer's responsibility. Complimentary shipping does not apply to orders shipped outside the United States.

Questions

For questions about your order or shipping, email contact@awarehair.com or call (626) 688-9844.